Cash/Check
Payable to City of Idaho Springs Mail:
P.O. Box 907, Idaho Springs, CO 80452.
Drop Off:
City Hall at 1711 Miner Street Monday-Friday 8:30 a.m. to 5:00 p.m. After Hours: Secure Drop Box
Credit Card/Electronic Check
You can pay your bill by credit card/electronic check by phone (303-567-4421) during normal business hours, or you can click on the files below for instructions on how to sign up for electronic/automatic payments. Follow the directions to set up your account. All credit/debit card payments have a 3.5% transaction fee, and eCheck payments have a $1.00 transaction fee.
Please Note: When inputting your account numbers Do Not use any periods. You need to provide a valid email address to the Utility Department prior to creating an online account. Call (303) 567-4421 and ask to have your email added to your water/sewer account. If you have any questions, please call (303) 567-4421.
Late Fees
A 10% penalty will be assessed on all bills which are past due on the 5th day after the due date. Penalties may be waived depending on the history of the account. However, they are looked at on a case-by-case basis. Penalties can only be removed once a year.
Shut Off Notices and Door Hangers
Shut off notices are sent to the home owner and the tenant, and a door hanger is placed at the physical address. You will be given one week to come in and pay the amount due.
If the balance is not received when indicated on the door hanger, your water will be shut off. If this happens a $50.00 shut off fee will be added to your account and another $50.00 will be added to turn it back on.
Financial Hardship Payment Arrangements
If you are experiencing financial hardship, arrangements for extended payment terms can be made by contacting the Utility Clerk. You should arrange this as soon as possible so the account does not incur penalties.
When an agreement has been reached, the monthly payments must be paid on time. In addition to the monthly payments, when the new bill is sent out it MUST be paid in full. If the agreement is broken then the entire amount will be due immediately.